Customer Service Trends in Hospitality: Leading the Way to Excellence
"Discover the latest customer service trends transforming the hospitality industry, from AI-powered personalization to sustainable practices. Learn how leading hotels like Marriott and Hilton are setting new standards and how your business can stay ahead.…
Companies that use AI-Generated Customer Support
"Explore how leading companies like Amazon, Sephora, and Uber are using AI-generated customer support to enhance efficiency and customer satisfaction. Learn how SMEs can adopt AI tools to stay competitive and streamline their operations. Discover more in…
The Future of Customer Support: Trends SMEs Need to Watch
Discover the future of customer support with emerging AI trends. Learn how AI-powered chatbots, personalized interactions, and predictive analytics can enhance customer satisfaction and streamline operations for SMEs. Stay ahead with cutting-edge solution…
Reducing Response Times: How AI Can Enhance Customer Satisfaction
Nowadays, customers expect fast and good responses to their questions. For small and medium-sized enterprises (SMEs), meeting these expectations can be challenging, especially with limited resources. However, artificial intelligence (AI) offers a solution…
The Top 5 AI Bots in 2024
AI chatbots have become more sophisticated, providing human-like interactions that improve customer experience. In this blog, we'll explore five cutting-edge AI chatbots that are making waves in 2024, starting with the best in the industry: Deflekt.ai.…
5 Strategies to Boost Sales with an AI Chatbot
The AI Sales Chatbot is gaining more traction for businesses. Read how an AI Sales Chatbot can automate your business here.…
New Feature Release: Advanced Settings and New AI Models
Deflekt.ai’s latest update brings significant enhancements that empower businesses with greater control, customization, and efficiency in their AI-driven customer interactions.…
The Ultimate Guide for Internal Knowledge Systems
Investing in a robust internal knowledge system is an investment in the future of the organization, ensuring that it remains agile, informed, and competitive in a rapidly changing world.…
Top 5 NPS/CSAT Software Companies: A Comprehensive Guide
This guide highlights the top 5 CSAT tools that you can use to measure your CSAT and NPS. Read the article to learn more.…
Five Steps to scale your SaaS company
There are multiple ways to scale your SaaS company. We have highlighted several of them in this article. Whereby a focus is on implementing AI.…