Automate your knowledge

Automate your internal documentation and create a knowledge base that your employees can use. Boost productivity and ensure that your employees can find the right answer faster. Create your own internal ChatGPT.

100+ users spent less time on tickets

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Why use Deflekt.ai to automate your support?

50%+

Productivity

Ensure that your employees become 50%+ more productive and save precious time. Let your internal knowledge go live.

$3.000+

Savings

Reduce operational costs, by automating support functions, you can reduce the need for large support teams, leading to significant cost savings.

10 min

Savings per question

Deflekt.ai ensures that all your colleagues save time and receive standardized information, minimizing the variability that can occur with human support.

All-in-one toolkit to put your support on Auto Pilot.

Have a look at why Deflekt.ai is the perfect companion for your existing helpdesk solution. Whether you use advanced help desk software like Zendesk or Intercom or answer customers from a shared mailbox, Deflekt.ai can reduce your workload by being your 1st line of support. Start getting less tickets today.

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Instant Answers

A must have for efficient teams. No more searching for answers or shoulder tapping by colleagues. Only immediate answers for all your co-workers.

Boost Productivity
Save Precious Time screenshot

Save Precious Time

With your own intern knowledge base your colleagues can save time and be more productive. Check every type of question and understand if there is a lack of knowledge amongst your co-workers.

Save Time
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Unlock Performance

Connect your internal knowledge base with Teams, Slack, Mail and Chat. Ensure that all your co-workers receive the right answer through every type of channel where your team is working on.

Connect Today

Deflect tickets on all your channels

Deflekt.ai can answer your customer's questions (website bubble chat or email) and co-worker's questions (on Slack, Teams or email). And if they need a little more help, your customer support team is only one click away.

Email

External Internal

The original Deflekt.ai channel is here to stay. Get a deflection alias and let Deflekt.ai reply to incoming emails. Your customers or co-workers can click for human support, which will forward their email thread to your human support inbox.

Slack

Internal

Spin up your own Slackbot that team members can use in DM, @mention or /slash command. When they can't find what they are looking for your human support team will be one click away.

Teams

Internal

Service your co-workers right where they work. Expose your knowledge base with a Teams bot that answers question in DM or @mention in channels. Great for HR and SOP usecases.

Web

External

Add a chat bubble to your website or intranet to answer customer of co-worker questions. And when they can't get the answer they are looking for, human support is one click away.Fully customizable, so it can match your brand.

Boost Productivity

All channels and features are available during the free trial.

Put your customer support on auto pilot today

Try out all Deflekt.ai features with 100 free deflection credits. Upgrade to a paid plan that fits your usecase.

Monthly

Trial

Save Time
  • 1 project
  • All channels
  • 100 documents
  • One-time 100 deflections
Most popular

Grow

Save Time
  • 3 projects
  • All channels
  • 1.000 documents
  • 1.500 deflections monthly

Pro

Save Time
  • 10 projects
  • All channels
  • 5.000 documents
  • 6.000 deflections monthly
  • Remove branding

Custom

$499

Starting price

Get a Quote
  • Everything from Pro
  • Custom content scrapers
  • Custom content refreshing
  • Custom integrations
  • Personal support

All prices excluding VAT or other applicable taxes.

Start your free trial today

Experience how Deflekt.ai can save you time. No credit card required.

Start a Free Trial