AI Customer Support

Automate +50% of your support tickets with the latest generative AI technology. Improve your customer experience and strengthen your agents with the #1 AI Customer Support tooling hosted in Europe.

100+ users spent less time on tickets

AI Customer Support screenshot
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Why use Deflekt.ai to automate your support?

50%+

Automation

Ensure that you have a reduction of 50%+ tickets

24/7

Availability

Always be available for all your customers

$3.000+

Savings

By using generative AI you can save on your number of agents

All-in-one toolkit to put your support on Auto Pilot.

Have a look at why Deflekt.ai is the perfect companion for your existing helpdesk solution. Whether you use advanced help desk software like Zendesk or Intercom or answer customers from a shared mailbox, Deflekt.ai can reduce your workload by being your 1st line of support. Start getting less tickets today.

Dashboard screenshot

Dashboard

See how much time of your agents you have saved with Deflekt. See how much incoming messages you have deflekted. Choose from multiple LLM models, several hosted in the EU.

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Multiple channels & Reporting screenshot

Multiple channels & Reporting

Ensure that you have a 50%+ reduction of incoming chats and e-mails. Deflekt.ai can even answer incoming e-mails from your customers. Receive weekly reports of your AI Customer Support questions and answers.

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Increase your CSAT and NPS screenshot

Increase your CSAT and NPS

With Deflekt you can improve every question. Such that your AI learns every time you add a better answer. This ensures a higher CSAT and NPS.

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Deflect tickets on all your channels

Deflekt.ai can answer your customer's questions (website bubble chat or email) and co-worker's questions (on Slack, Teams or email). And if they need a little more help, your customer support team is only one click away.

Email

External Internal

The original Deflekt.ai channel is here to stay. Get a deflection alias and let Deflekt.ai reply to incoming emails. Your customers or co-workers can click for human support, which will forward their email thread to your human support inbox.

Slack

Internal

Spin up your own Slackbot that team members can use in DM, @mention or /slash command. When they can't find what they are looking for your human support team will be one click away.

Teams

Internal

Service your co-workers right where they work. Expose your knowledge base with a Teams bot that answers question in DM or @mention in channels. Great for HR and SOP usecases.

Web

External

Add a chat bubble to your website or intranet to answer customer of co-worker questions. And when they can't get the answer they are looking for, human support is one click away.Fully customizable, so it can match your brand.

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All channels and features are available during the free trial.

Put your customer support on auto pilot today

Try out all Deflekt.ai features with 100 free deflection credits. Upgrade to a paid plan that fits your usecase.

Monthly

Trial

Start Today
  • 1 project
  • All channels
  • 100 documents
  • One-time 100 deflections
Most popular

Grow

Start Today
  • 3 projects
  • All channels
  • 1.000 documents
  • 1.500 deflections monthly

Pro

Start Today
  • 10 projects
  • All channels
  • 5.000 documents
  • 6.000 deflections monthly
  • Remove branding

Custom

$499

Starting price

Get a Quote
  • Everything from Pro
  • Custom content scrapers
  • Custom content refreshing
  • Custom integrations
  • Personal support

All prices excluding VAT or other applicable taxes.

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Experience how Deflekt.ai can save you time. No credit card required.

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